Ankersrum USA

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Warranty

For Model AKM 6230: Ankarsrum provides a 7 year limited warranty, to the original purchaser, on the motor base assembly, and a 1 year limited warranty on all attachments and accessories. Warranty does not cover: commercial use, user negligence or abuse, nor does it cover use for the wrong purpose.


For Model AKM 6220 and earlier: Ankarsrum provides a 5 year limited warranty, to the original purchaser, on the motor base assembly, and a 1 year limited warranty on all attachments and accessories. Warranty does not cover: commercial use, user negligence or abuse, nor does it cover use for the wrong purpose.

To qualify for the warranty, proof of purchase is required. An original receipt, confirmation from the retailer, OR registration with us will all be accepted.

For warranty service, click the link below and fill out a warranty repair ticket. Once submitted, a customer service agent will contact you to discuss and assess the problem. If your warranty issue is within 30 days of your purchase, we will replace or repair the unit at our discretion, covering ALL S/H, parts and labor. After the 30 days, you will be responsible for shipping costs to our repair facility in Woodstock, GA. Once the unit arrives, we will inspect to make sure the problem is, in fact, a warranty issue. Parts, labor and shipping back to you will be covered per your warranty. If we find that the service needed is due to misuse, we will contact you before repairing your machine to discuss your options.

Click here to register your Akarsrum Original Kitchen Machine, purchased in the USA.

In the USA, warranty and service work will be performed at BBI Wholesale, unless authorized through your local dealer.

Owners Manual

Product Warranty Registration

If you wish to register your new Akarsrum Original Kitchen Machine, purchased in the USA, please complete this form.

Product Warranty Registration

Request Warranty Repair

If you have a warranty repair request, please complete this form and we will respond to you right away.

Request Warranty Repair